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Satya Nadella on LinkedIn: Village by village, creating the building blocks for AI tools with work…

No matter your team or role, everyone can benefit from enterprise-grade #AI capabilities, and people in sales and customer service professions are no exception. In fact, about 7 out of 10 Copilot users said they are more productive and have improved their quality of work.

Now generally available, Microsoft Copilot for Sales and Microsoft Copilot for Service bring together the power of #Copilot for Microsoft 365 with role-specific insights and actions to streamline processes, automate repetitive tasks, and unlock creativity. Both provide the flexibility to integrate with your existing CRM and contact center systems, such as Salesforce and ServiceNow, to get more done with less effort.

With this AI-powered innovation, sellers can once again focus on where they excel most—connecting with their customers—and service agents can resolve more cases faster.

Read all the details in today’s announcement:

#Sales #CustomerService #CRM #Microsoft365

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